1. What is Technoholic Nepal ? Technoholic Nepal Online Shopping is an e-commerce platform that offers a wide range of electronic gadgets, appliances, accessories, and more for customers in Nepal.
2. How can I place an order on Technoholic Nepal Online Shopping? To place an order, simply browse through the products, select the items you want to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide shipping and payment information.
3. What payment methods are accepted? We accept a variety of payment methods, e-sewa, Fonepay, Khalti, ConnectIPS, Chque, cash (under 1 lakh NRs).
4. Is online payment secure on your website? Yes, we take security seriously. Our website uses encryption to protect your personal information during the transaction process.
5. How long does delivery take? Delivery times vary depending on your location and the product you’ve ordered. You can find estimated delivery times listed on the product pages and during the checkout process.
6. Do you offer cash on delivery (COD)? Yes, we offer cash on delivery as a payment option for certain products. This option may not be available for all items or regions.
7. Can I track my order? Yes, You can track your order by contacting Technoholic Nepal via call / viber / whatsapp.
8. What is your return policy? We have a hassle-free return policy. If you’re not satisfied with your purchase, you can initiate a return within a specified timeframe. Make sure to read our Returns and Refunds policy for detailed information.
9. Are there any warranty options for the products? Yes, many of our products come with manufacturer warranties. Warranty details are usually provided on the product pages. If you have any questions about warranties, feel free to contact our customer support.
10. How can I contact customer support? You can reach our customer support team through various channels, including phone, email, and live chat. Visit the “Contact Us” page on our website for more information.
11. Do you offer discounts or promotions? Yes, we frequently offer discounts, promotions, and special deals on our products. Keep an eye on our website and subscribe to our newsletter to stay updated.
12. Can I cancel an order after it’s been placed? If your order hasn’t been shipped yet, you may be able to cancel it. However, cancellation policies may vary depending on the specific circumstances. Contact our customer support as soon as possible if you need to cancel an order.
13. Is my personal information safe on your website? Yes, we prioritize the security and privacy of your personal information. Our website employs security measures to protect your data, and we do not share your information with third parties without your consent.
14. Do you offer international shipping? Currently, we only offer shipping within Nepal. We do not provide international shipping services.
These FAQs should help address some common questions your customers might have about Technoholic Nepal Online Shopping. Feel free to tailor them to match the specific policies and practices of your website.